Shipping & Returns

Reliable delivery

We partner with trusted courier companies to ensure that your order is delivered safely and efficiently.

Shipping charges

Shipping charges are calculated at checkout based on the order value, package weight and delivery location.

Cash on Delivery

Cash on Delivery (COD) is currently unavailable. All orders must be prepaid.

International shipping

International shipping charges are calculated according to the weight and volume of the order, as well as the destination country.

Return window

To request a return or exchange, please contact us immediately after receiving your order. Return requests for handcrafted products must be raised within 4 days of delivery.

Return shipping

We currently do not offer reverse pickup services. Customers are responsible for securely packing and shipping the item back to us.

Eligibility for return or exchange

Returned items must be:

• Unused and unworn
• In their original condition
• With all original tags attached
• Packed in their original packaging

Items that do not meet these conditions may not be accepted.

Non-returnable items

The following items are not eligible for return, refund or exchange:

• Customized or made-to-order products
• Products purchased during a sale or promotional period
• Items that have been used, worn, damaged, altered or tampered with

Replacement timeline

Once the returned item has been received and inspected, the replacement will generally be delivered within 4–5 days.

Refunds and reshipments

After receiving and inspecting the returned product, we will initiate the applicable refund or reshipment promptly. All returns remain subject to approval after a quality inspection.